We are delighted to welcome Megan Lieb to the team. As the Firm’s Client Experience Manager and Firm Administrator, Megan brings a wealth of customer service experience and a high degree of technical proficiency to our firm. With a background that includes a mix of legal support and administrative roles, she has proven to be exceptionally capable in maintaining, navigating, and troubleshooting various technological systems. Megan has a keen approach to problem-solving in the technical aspects of her job as well as the interpersonal. Her ability to demonstrate compassion and empathy for our clients facing the toughest time in their lives and to even defuse situations, ensure a smooth and professional interaction for our clients. Her experience in both law office settings and customer service makes her a valuable asset to our team.
At our firm, Megan’s technical skills and keen attention to detail play a crucial role in managing our complex workflow. She is proficient in Microsoft Word, Excel, Outlook, PowerPoint, Adobe Acrobat, Clio, and other software tools, enabling her to efficiently handle a variety of tasks. Megan’s role includes setting appointments, creating the Firm’s newsletters, and organizing our systems. Her organizational skills and commitment to quality customer service ensure that our clients’ needs are met with precision and care.
Megan’s experience extends beyond the law office, as she has worked in environments that demand strong organizational, technical, and interpersonal skills. Her ability to quickly learn and adapt to new software and programs is invaluable, allowing her to contribute effectively from day one. Her communication with clients and courts, as well as her assistance in legal research, makes her a versatile and trustworthy team member. Her background in the military has provided her with essential teamwork and leadership skills, further enhancing her capability to handle challenging situations.
Clients can rely on Megan’s professionalism and dedication to their cases. She is punctual, ethical, and always ready to support the attorneys and clients in achieving the best outcomes. Her diverse background and solid foundation in improvisation, adaptation, and overcoming challenges make her a crucial part of our firm’s success.
As a prior member of the National Guard and an active duty military spouse, Megan understands the climate in military practice, and she wants to help us help those who swore an oath to defend our country. A patriot, veteran, and dog mom to three, Megan is accustomed to wearing many hats, and the energy she brings to the team is unparalleled. When you work with our firm, you can trust that Megan’s expertise and commitment to excellence will be a significant benefit to your case.